My weekly email from Flying Solo arrived in my inbox today. Once again, I am inspired to pass on the information to you, my fellow Independent Candle Consultants.
The article supports our customer service strategy. The one Eliana and Janelle have been sharing with us at training for over a year now. The one that Angela and I have been testing regularly and challenging ourselves to diligently follow. The one some of you have started to work through.
And it's simple.
Call your customers.
Here's the original article: Grow Through Your Existing Customer Base. I sincerely recommend browsing through this website and subscribing to its free weekly "jolt of soloist wisdom."