Sometimes we are spoiled with a speedy delivery and then we start to expect to get the same delivery speed all the time. But it takes time to pick orders, time to box them, time to get them to Australia Post, and time for Australia Post to dispatch them to couriers.
- Sometimes PartyLite receives over 1000 orders in one day.
- Sometimes it takes a few days for the boxes to get to the destination even after the box leaves PartyLite.
- Sometimes boxes in the same order get separated and arrive at on different days.
And that's platinum customer service.