But I just found a lonely piece of paper. One with some great notes on it... I'm going to capture those notes here and then recycle the page....
What meeting was it? Don't know.
How long ago? Don't know.
Who was the trainer? Don't know.
Who took the notes? Me.
- No one will get you bookings.
- You won't get bookings unless you change you.
- YOU NEED TO OFFER.
- Set a schedule, make the calls.
- Customer Service Calls
- Tealight Surveys
- Asking at parties
Increase your party average
- Increase the number of guests (through consistent CARE calls)
- Increase the average guest spend (focus on decorating and fragrance - not just candles)
- Ask how they envisage burning the candles.
- Upsell as good service for THEM versus higher sales for YOU.