Monday, August 16, 2010

Death and Taxes

Big disclaimer: I'm not a professional tax person. I use a professional accountant to file my taxes. I do not expect you to take this post as anything other than a story from Wendy. It is not advice. It's a story.

Once upon a time there was a candle lady named Wendy who lived in the land of OZ. She had an annual responsibility to pay her taxes because she made so much darn money from her candle business that the government of OZ considered her candle business to be just that... a business. She loved paying taxes, because it really made her feel like she had made it as a business person.

However, Wendy didn't want to overpay her taxes, because she (and any business) should only pay taxes on profit. Wendy's profit was the amount she got paid (the incommies) minus all the expenses she spent money on in order to make the incommies (the outgoies).

Outgoies

So, each year, Wendy thought about what outgoies took to run her business.
  • The Car - Wendy owned her car, got it serviced, insured it, had roadside assistance, and put petrol into it regularly. She saved receipts for these things. One year, she showed her accountant the receipt for the car she bought and for the car she sold. She left it up to him to figure out if there was part of that big outgoie that could be subtracted from her incommies. Turned out there was, but it was too complicated for Wendy to figure out on her own.
  • The Phone - Wendy paid a monthly bill for her mobile phone. She also paid a monthly bill for her home phone. She estimated that her business use of these two was 75%.
  • The Product - Wendy bought display products to use at her shows, for door prizes, and for team raffles and incentives. She saved receipts for these things.
  • Show Costs - every time Wendy's hosts had a $400 show, Wendy paid a $10 fee for the $50 bonus hostess voucher. She kept track of these payments on her Profit Statements.
  • Training and Events - Wendy loved to go to training, Leader's Summit, and the Annual Conference. These things made her a better Consultant and a better Leader. In 2009, Wendy was part of the 101 Dalmatians (award winning costumes) at Conference and you know what? She even kept track of the $10 she paid Eliana for making the Dalmatian Suit. She kept track of all her outgoies for these - including the coffee at the airport.
  • Books and CDs - Wendy invested in books and CDs to help her and her team improve in many areas (sales, leadership, network marketing, networking, etc.). She saved receipts for these things.
  • Advertising - Occasionally, Wendy would seek approval from PartyLite to advertise her business in various publications and at fetes, fundraisers, and market stalls. These advertising outgoies would result in leads and, hopefully, sales. So Wendy kept her receipts for these.
  • Customer Events - Wendy hosted parties at her home several times a year to give her VIP clients some VIP treatment. She bought food, drink, and used candles at these events. She kept track of these outgoies. 
  • Consultant Events - As a Leader, Wendy ran Unit Meetings and New Consultant Training. She had raffles, gave away literature, and bought nibbles and drinks. 
  • Bank Fees - Wendy set up a special bank account just for her business, so she kept track of all the outgoie bank fees she was charged. 
  • Internet - Wendy used the Internet almost exclusively to build her business. She invested in a faster connection so that she could provide better customer service and so she could be more efficient in putting in her orders. She estimated that 90% of her time on the internet was related to business.
  • Computer - Wendy provided receipts for her new laptop to her accountant. Laptops are equipment that can be claimed over a few years, not all at once, so Wendy left that up to her accountant to figure out. But Wendy also used lots of printer toner and paper, so she kept track of those outgoies.
  • Networking - Wendy got out into the world to meet new people. Sometimes she attended breakfasts and lunches and meetings where there were fees. She kept track of these outgoies because each event helped her grow her business.
  • Mail - Wendy and the post office were very close. She knew her postal delivery man by name and she also had a big fan base at the post office (they liked the way Wendy's deliveries made the place smell so good). She bought lots of stamps and cards and envelopes. She kept every receipt for those outgoies. (And she wasn't too happy every time the postal fees got raised). 
  • Business Cards - Wendy had business cards made and she went through a lot of them. They help spread the word about her business, so she kept track of those outgoies.
  • Display Bling and Giftwrapping - When Wendy wanted her display to look great, she bought some fake flowers, some placemats, and some coloured rocks. She also bought gift bags, organza bags, gift wrapping paper, and ribbon. Lots of things to advertise her shows and her business. Those outgoies were all carefully tracked.

Wendy put all of these outgoies into a spreadsheet and filed the receipts into a big envelope.

Incommies

Incommies for her PartyLite were easier for Wendy to track. Each week, PartyLite would create a report (a Profit Statement) for Wendy showing how much money she had been paid. Wendy would just put that information into her spreadsheet. She could also get year to date information off the CBC.

Other Jobs, Other Income, and Other Tax Deductible Expenses

When she used to have another job, Wendy got a Group Certificate for that job, too. She would give that to her accountant. She also had an investment property that she shared with her husband, so every year she had to bring that information to her accountant, too. Whenever she gave money to charity, she'd keep track of that. When her health fund would mail her its annual report, she'd put that into her tax file. (Wendy didn't have any income from places like Centrelink, so she wouldn't have had any idea how to account for that. Absolutely no idea. Definitely an area requiring special research!)

The Hero of the Story - The Accountant

Every year, Wendy took all of this information to her accountant and gave him a rundown of what she was giving him. He would ask questions and make sure she had included everything. He would look at her strangely when she asked if she could claim dog grooming outgoies since it made the dog more attractive and better smelling to consultants and clients. (Alas, no.)

She would pay her accountant every year (also a business-related outgoie). He would crunch all the numbers and make sure Wendy only paid the taxes she was supposed to pay.

How Wendy Saved For Her Tax Bill

Wendy actually liked to have all her tax money saved up before her tax bill would come. She hated surprises, especially when they were outgoies! So Wendy used the Stash Cash program to save money for conference AND for her tax bill. She found that by putting $50 aside from every show, at the end of every financial year, she had plenty of money for her annual conference, her taxes, and any leftovers were her self-created "refund." As a reward for being such a good saver, Wendy loved to spend her "refund" on full body massages.

Why Wendy Had to Deal with GST

In 2009, Wendy sold over $75000 worth of candles which was one criteria for her to have to register for GST (there were other criteria that might have made this happen, too). She dealt with this with her accountant and now keeps track of GST, too. (One hint: Don't register for GST unless you have to - it's an unnecessary headache. One other hint: If you do register for GST, tell PartyLite right away - it changes a few things about how you get paid.)

The End

So in the land of OZ, Consultants who ran their candle business as a business started keeping great track of their outgoies so that they could pay the right amount of tax. Not too much, not too little. They all got accountants to help them. They all started saving early for the inevitable tax bill (a sign that they were making lots of money).

And they all lived happily ever after.

Repeat big disclaimer: I'm not a professional tax person. I use a professional accountant to file my taxes. I do not expect you to take this post as anything other than a story from Wendy. It is not advice. It's a story.

Tuesday, August 10, 2010

Conference 2010: Comment and Photos

Hi. Sorry it's been awhile since I've written here. There is so much to do before and after conference that I've been a little bit offline.

Once again, conference was amazing. Everything we wanted it to be, it was. We were recognised, rewarded, inspired, motivated, informed, educated, pampered, and exhausted!

Here is a list of the free products we got for free from conference! The retail value is worth more than the cost of the conference registration.

Iced Snowberry Oil $15.95
Illuminescents Snowflake $39.95
Polar Pals Votive Holder $49.95
Garnet Tealight Holder $34.95
Ring of Light Centrepiece $99.95
Metal Snail Votive Holder $34.95
Ikat Votive Pair $44.95
Summer Tealight Sampler $27.95
Present Jar $41.00
Tealight Sampler (not for sale) $15.50
Total Value: $405.10!

In 2011, conference will be held in Sydney at the Sydney Convention Centre on July 14-16. It's exciting for me as a leader because so many of the Rainbows are in New South Wales.

I hope all of you will be able to come to conference.

See it. Have a look at these photos. Visualise yourself there. In the audience. On the stage. On the dance floor. At the training sessions.

Say it. Put it into your diary. Tell your family you want to go. Start saving a little bit of money from each party you do to ensure money doesn't stop you from attending. (Stash Cash registration will be available again in September.)

Feel it. Come to Unit Meetings and ask the people who came to conference to tell you what it felt like to be there. Go to regional events and work towards the challenges put out by your leaders. Work to get your name in Reflections.

Do it. Whatever it takes, just be there. Conference is a commitment to yourself to make this business all it can be for you.

Make it a great day! WLC.

Tuesday, July 20, 2010

Manual Orders

UPDATED: 28 April 2017

From May 1-July 31, starter parties orders of $550 or more must be submitted manually (or "offline").

The Consultant Guide (still available on the CBC) has a whole section on how to complete a manual order. Still, I get lots of questions about it, so I thought this post would be a good one to add to the site. In a nutshell, you need to provide PartyLite with:
  1. A Party Order Summary of what the guests ordered (totaling $550 or more).
  2. A Party Order Form providing details of the show, host benefits taken, and payment methods used. (If there is a host involved, you can use a bonus hostess voucher number; if you collected orders, you are not eligible for the bonus voucher.)
  3. Payment information
You can fax or post in the individual order forms with the credit card information on it, but I type the credit card information on a single piece of paper. I include the card type, numbers, name, expiration date, and amount due.

When you're done, you fax the pages in to PartyLite (02 9678 9077). There are apps available to fax things in - I haven't found a free version yet, but if you find one, please add it to the comments here. You can always mail it if you don't have access to a fax machine.

NOTE: If any of the credit cards decline, head office will contact you and/or your leader to remedy.
IMPORTANT: For specials, the deadline for faxing and posting orders is close of business (5:00 Sydney time) on the last weekday of the month.

Thursday, July 8, 2010

Things to do with a New Consultant:

Congratulations! You’ve met someone and offered them the PartyLite opportunity and they want to join up. What next? Here is a list of things you need to do to get her (or him) off to a great start.

NOTE: This is standard operating procedure for the Rainbows – talk to your Unit Leader to see if your processes are different.

1.  Complete a New Consultant Agreement (get Section 1 and 3 out of the way and let details in Section 2 wait until the Starter Show is complete and the six or more bookings are organised).

2.  Call your Unit Leader to arrange the kit issue (which may be able to occur before the Starter Show, depending on availability). If it cannot be issued before the Starter Show, the Unit Leader will:
  • Send her the current Reflections, and
  • Send her a copy of the Start with Success workbook.
3.  Set a Starter Show date
  • Her target is $550 in sales or more. Details on how to handle a smaller show are in the Consultant Guide. All promotions require a $550 or higher Starter Show.
  • She will not receive the normal host benefits for a Starter Show.
  • Product Credit: She will receive 1:1 product credit for every dollar in compensatable sales over $550. For example, if her starter show has compensatable sales of $620, she will get $620-$550=$70 in product credit.
  • Bonus Hostess Voucher: She is eligible for the $50 Bonus Hostess Voucher (because her Starter Show will reach the $400+ in sales).
  • Hostess Specials: She is eligible for the Hostess Specials (because her Starter Show will reach the $400+ in sales and she will have more than the one required booking).
  • Discounted Products: She would not want to take advantage of the 30% Discounted Products because she gets a better benefit as a Consultant (40% Discounted Products).
  • You will not receive the normal compensation for a Starter Show. You will building your business by building your own downline. Ask your leader for details.  
4.  Help her organise 6 shows to get her business started.
  • Use the Start with Success workbook to guide her in setting up these shows.
  • Let her know that she will be paid for these shows. Based on a $500 show average in Australia, she will earn about $840 in commission from these shows.
  • The Starter Show cannot be processed until she has identified on her New Consultant Agreement the name, phone number and date for at least six shows.
5.  Arrange for her to observe 2 shows in training. I recommend that one be a show of yours and one be a show of your Unit Leader.

6.  Set a date for both of you to attend New Consultant Training (NCT) with your Unit Leader. At the NCT, the Unit Leader will set up weekly 15 minute coaching calls for her first 10 weeks as a Consultant.

7.  Give her the dates for the next three Unit Meetings.

8.  Show her how to subscribe to the http://www.rainbowsandcandles.com/ website.

9. Her best course of action before NCT is to study the catalogue and work through the Start with Success workbook.

Things she will need that PartyLite does not provide in the Starter Kit:
  • Trolley or Suitcase
  • Bubble wrap
  • Pens
  • Calculator
  • Lighter
  • Stamp/labels for literature
  • Business cards (you can use your Live by Candlelight Cards)
Definition: Compensatable Sales: The total dollar amount of retail show orders (guest purchases) submitted and accepted at the PartyLite head office, not including shipping and handling, tax (if shown separately), hostess purchases, 30% discounted host purchases, hostess specials or other hostess offers.

Sponsoring a new Consultant is a great thing. Make her feel welcome. Make her feel involved. Give her the tools for success. That's your job as her sponsor. If you print and use this list as a checklist, you will have a happy, well trained, and successful new Consultant. Congratulations!

Tuesday, July 6, 2010

10 Steps to Increasing Your Guests Per Show

Hi. One thing we can really work on with our hostess coaching is improving guest attendance. It's simple to measure; we can easily see how many guests on average we have per show. Once you know what your average guests per show is, how can you improve the number?

Do you even know what the target is?

Any PartyLite consultant should be able to tell you that the target is 10 guests. That's a standard part of 10-3-2 training. So how do you fill up 10 chairs?

It's All About Hostess Coaching
  1. Do you share your goal of 10 guests per show with your hosts? You should. That's really step one. It's also the only goal I really share with my hosts. I figure the 3 bookings and the 2 leads at each show are my responsibility, but the 10 guests... well, she really has to be the one to achieve that. But she's not alone. Let her know the target. If it's less that's okay, if it's more that's okay, but the target is 10.
  2. Give her a Hostess Envelope and run through the sections. Ask her to use it to keep track of who she's invited.
  3. Walk her through how to develop a FRANK list. If she only invites friends or only invites neighbours, the chances of getting 10 guests is reduced. If she involves all 5 areas, she is much more likely to achieve the target.
  4. Provide her with enough invitations/reminder cards and offer to provide more if she needs them. (I provide 20 to start.)
  5. Write an email invitation for her. She can modify it if she wants, but it's a good way to support her.
  6. Do not encourage her to use Facebook to get people excited about the party.
  7. Do encourage her to call and personally invite her guests.
  8. Ask her if she enjoyed the show she went to and find out what she liked. Suggest that she share that information with people as she invites them because a PartyLite show is fun, relaxing, and not a hard sales event. People like that.
  9. Call her two days before the show to remind her to send reminders.
  10. Encourage her to ask for her guests to bring a friend. You might offer to give a free candle to every person who brings a friend your host doesn't know. (Of course, give one to the friend, too.)
So there you go... 10 ideas on how to improve your guest attendance. Last month we had an average on only 5.9 guests per show but a guest average spend of $88.72. Imagine if you could improve your guest average by 1, you would have $88.00 more in sales at every show. If you can get to an average of 10, you'd have an $880 show average. That's working smarter!

Do you have any tips to add to my list? Feel free to comment here. I love your input!